Privacy Policy
This Privacy Policy explains how Ellenza ("we", "us", "our") collects, uses, and protects your information when you visit https://ellenza.shop and purchase the Cosmetics Making Course.
1. Information We Collect
- Contact details you provide: name, email address, phone/WhatsApp number.
- Payment information: processed securely by our payment gateway (Razorpay). We do not store your card, UPI, or bank details on our servers.
- Usage data: pages visited, device/browser type, and interactions, collected via cookies and analytics tools (including the Meta Pixel).
2. How We Use Your Information
- To deliver course access and provide customer support.
- To process payments and send order/enrollment confirmations.
- To send course-related updates and, where permitted, marketing messages (you may opt out anytime).
- To measure and improve our advertising (e.g., via the Meta Pixel) and website performance.
3. Cookies & Tracking
We use cookies and pixels (including the Meta/Facebook Pixel) to understand traffic and ad performance. You can disable cookies in your browser settings, though some features may not work correctly.
4. Sharing Your Information
We do not sell your personal data. We share it only with trusted service providers who help us operate — such as our payment gateway (Razorpay), hosting provider (Vercel), email/WhatsApp tools, and analytics/advertising platforms (Meta) — and only as needed to provide the service, or where required by law.
5. Data Security
We take reasonable measures to protect your data. Payments are handled over encrypted, PCI-DSS-compliant infrastructure by Razorpay. No method of transmission over the internet is 100% secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@ellenza.shop.
7. Children's Privacy
This website is not directed to children under 18, and we do not knowingly collect their data.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.